Privacy Policy
Last Updated: February 15, 2025
1. Introduction
Welcome to Twilight28 ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our professional services or visit our website at Twilight28.ai.
2. Information We Collect
2.1 Personal InformationWe collect information that you provide directly to us, including:- Name and contact information (email address, phone number, postal address)- Payment and billing information (processed securely through Stripe)- Card details when provided over the phone- Any other information you choose to provide
2.2 Automatically Collected InformationWhen you visit our website, we automatically collect:- Device information (IP address, browser type, operating system)- Usage information (pages visited, time spent on pages)- Cookies and similar tracking technologies- Meta Pixel data for website analytics
3. How We Use Your Information
We use your information for the following purposes:- Providing and maintaining our services- Processing your payments- Communicating with you about our services- Improving our website and services- Complying with legal obligations- Protecting against fraud and unauthorized transactions
4. Data Sharing and Disclosure
4.1 Third-Party Service ProvidersWe share your information with:- Stripe (payment processing)- Meta (website analytics)
We do not sell your personal information to third parties.
4.2 Legal RequirementsWe may disclose your information if required by law or in response to valid requests from public authorities.
5. Data Storage and Security
- We implement appropriate technical and organizational measures to protect your data- We retain your personal information indefinitely unless you request its deletion- Payment information is processed and stored securely by Stripe- We use industry-standard encryption for data transmission
6. Your Rights
Under GDPR (EU/UK) and CCPA (California), you have the right to:- Access your personal information- Correct inaccurate data- Request deletion of your data- Object to or restrict processing of your data- Data portability- Withdraw consent at any time
7. Cookies and Tracking Technologies
We use cookies and similar technologies to:- Maintain your preferences- Analyze website traffic- Understand user behavior- Improve our services
You can manage cookie preferences through your browser settings.
8. International Data Transfers
We operate in both the United States and United Kingdom. Your information may be transferred to and processed in these countries, which have different data protection laws.
9. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect information from children under 13.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Twilight28 LTD
67 Hough Lane
Leyland,
United Kingdom
PR25 2SA
Email: [email protected]
Phone: +1 762-372-6944
Data Protection Officer: James Watts ([email protected])